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Risk, Resilience & Compliance for Retailers

Our specialist lawyers help retailers to anticipate risks, strengthen resilience & achieve compliance.

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The modern retailer faces a complex web of challenges. From new legislation and safety obligations to digital disruption and cybersecurity threats, risk management is no longer a back-office function — it’s a strategic priority.

Our specialist retail sector team is here to ensure that your business is always prepared for what comes next. We’re experts in many emerging areas of law, including around Martyn’s Law and anti-terrorism legislation, which will require retailers and venues to implement robust security measures, as well as the Employment Rights Bill, which is set to reshape employment practices and have immense implications for retailers and their staff.

Whether you need advice on which regulations or laws apply to you or support to develop a robust risk or crisis management strategy, we have the experience to assess your situation, proactively identify areas for improvement and provide the practical steps you need to take effective action.

If the worst does happen and something goes wrong, we’re here to deliver straightforward advice that you can count on to ensure safety and preserve your reputation and financial exposure so far as possible. 

Talk to our team today by calling 0333 004 4488, emailing hello@brabners.com or completing our contact form.

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Crisis management, crime & Martyn’s Law for retailers

Every business needs a crisis plan that protects its people and enables swift, confident action. Compliance must be culture-driven and your crisis plans clear, rehearsed and embedded into everything you do — especially with retail crime on the rise.

At our recent event — the Future of Retail: Risk & Resilience Conference 2025 — we learned that while senior retail leaders are aware of Martyn’s Law, only a minority were familiar with its operational impact and nearly half hadn’t started implementation. Retailers must take proactive steps using existing health & safety frameworks with a focus on practicality and clarity.

More about Martyn's Law & how to prepare

Highlights from the Future of Retail: Risk & Resilience Conference 2025

A man with short dark hair, beard, and black t-shirt smiling and speaking to a woman with blonde hair, in an indoor setting with beige and brown walls.

Our speakers included

A red stylised liverbird with the letters "L.F.C." beneath it, representing Liverpool Football Club.
"Black text on a transparent background reads 'mamas & papas' with a registered trademark symbol."
"american golf logo with lowercase text in navy blue and red, featuring a small red flag on the letter 'i', on a transparent background."
1200px Very Group Logo 2 svg
A black and white photograph of a person holding a microphone, seemingly engaged in a speech or performance.
B&T Group logo with navy text on a light background, featuring "B&T" in large serif font and "GROUP" underneath in smaller uppercase letters.
Black background with a circular logo containing a stylised "H" and the text "THE HOSPITALITY HERO" where the "H"s in "HOSPITALITY" and "HERO" are red.
Jardin Living logo with a hexagon and umbrella graphic, slogan "Doing good, living better" on a light grey background.
The image features the word "Milligan" in large white serif font on a black rectangular background.
A blue globe with three black waves crossing it, adjacent to the text "ncc group" in lowercase grey letters.
A logo with a stylised black "S" shape next to the words "Savvy Hotels" in black text.
White "W" and "J" letters overlapping in a stylised design on a dark blue background, with "Wilson James" written underneath.
Employment interview candidates

Workforce risks & opportunities for retailers

Embedding respect, transparency and representation into your workforce strategy isn’t just good practice. It’s essential risk management.

Yet with the Employment Rights Bill set to introduce sweeping reforms — from day-one unfair dismissal protections to mandatory flexible working — the Bill will significantly raise the bar for retailers, who need access to experienced employment lawyers they can count on.

Retailers should act swiftly to review their internal policies, train managers and embed a positive culture that aligns with these new legal standards.

Discover our award-winning employment group
Data protection day — Data (Use and Access) Bill (DUA) 

Effective, secure digital transformation for retailers

Retailers are wise to be cautious when it comes to digital transformation. Some critical issues include using AI in creative processes (due to concerns about sustainability, ethics and lack of regulation), ensuring robust data protection and regulatory compliance processes and embedding cybersecurity into your strategy as a priority (amid recent devastating cyber-attacks on a range of major retailers).

While most retailers are committed to technological advances, there’s still some way go. If you’re looking to implement new technologies and AI tools, you need to make sure that this is done securely and with legal compliance in mind.

Our team is here to help you level up your approach to eCommerce, data protection, cybersecurity and IP protection. 

More on data protection compliance & training
Helena Davies

Accredited risk & compliance lawyers for retailers

Our retail sector team is led by Helena Davies, who has her finger firmly on the pulse of what matters most to senior leaders and decision makers. She works closely alongside an array of specialist lawyers who can advise you in all areas of risk and compliance.

When it comes to regulatory compliance, crisis management and Martyn’s Law, Claire Burrows can help you to take stock, spot gaps and fix up your practices to stay safe and compliant.

Andy Graham is our resident expert on the Employment Rights Bill and its implications for retailers. He advises clients in all aspects of contentious and non-contentious employment matters, including employment tribunals, restrictive covenants, TUPE, trade unions and more.

When it comes to digital transformation, our technology sector lead Colin Bell can advise on a vast range of matters. His remit covers IT, cybersecurity, intellectual property and much more.

Regulatory, employment & technology specialists for retailers

Claire Burrows

Claire Burrows

Partner

Andrew Graham

Andrew Graham

Partner

Colin Bell

Colin Bell

Partner, Head of Intellectual Property, Head of Technology Sector

Call us today to book your consultation

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Legal Business Awards 2025, Regional/Offshore Firm of the Year, Winner trophy badge with black background and gold, blue and white text and accents.
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