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Risk, Resilience & Compliance for Retailers

Our specialist lawyers help retailers to anticipate risks, strengthen resilience & achieve compliance.

The modern retailer faces a complex web of challenges. From new legislation and safety obligations to digital disruption and cybersecurity threats, risk management is no longer a back-office function — it’s a strategic priority.

Our specialist retail sector team is here to ensure that your business is always prepared for what comes next. We’re experts in many emerging areas of law, including around Martyn’s Law and anti-terrorism legislation, which will require retailers and venues to implement robust security measures, as well as the Employment Rights Act, which is reshaping employment practices and have immense implications for retailers and their staff.

Whether you need advice on which regulations or laws apply to you or support to develop a robust risk or crisis management strategy, we have the experience to assess your situation, proactively identify areas for improvement and provide the practical steps that you need to take effective action.

If the worst does happen and something goes wrong, we’re here to deliver straightforward advice that you can count on to ensure safety and preserve your reputation and financial exposure so far as possible. 

Talk to our team today by calling 0333 004 4488, emailing hello@brabners.com or completing our contact form.

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Crisis management, crime & Martyn’s Law for retailers

Every business needs a crisis plan that protects its people and enables swift, confident action. Compliance must be culture-driven and your crisis plans clear, rehearsed and embedded into everything that you do — especially with retail crime on the rise.

At our recent event — the Future of Retail: Risk & Resilience Conference 2026 — we got a powerful reminder from Figen Murray OBE that Martyn’s Law is rooted not only in legislation but in lived experience and the need for practical, straightforward action.

More about Martyn's Law & how to prepare

Highlights from the Future of Retail: Risk & Resilience Conference 2026

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Workforce risks & opportunities for retailers

Embedding respect, transparency and representation into your workforce strategy isn’t just good practice. It’s essential risk management.

Yet with the Employment Rights Act ushering in sweeping reforms — from unfair dismissal protections to Statutory Sick Pay changes and the introduction of the Fair Work Agency — it has significantly raised the bar for retailers who need access to experienced employment lawyers that they can count on.

Retailers should act swiftly to review their internal policies, train managers and embed a positive culture that aligns with these new legal standards.

Discover our award-winning employment group
Data protection day — Data (Use and Access) Bill (DUA) 

Effective, secure digital transformation for retailers

Retailers are wise to be cautious when it comes to digital transformation. Some critical issues include using AI in creative processes (due to concerns about sustainability, ethics and lack of regulation), ensuring robust data protection and regulatory compliance processes and embedding cybersecurity into your strategy as a priority (amid recent devastating cyber-attacks on a range of major retailers).

The discussion also highlighted growing challenges around fraud on social platforms and reinforced that cyber resilience isn’t just about technology — it relies on people too, with ongoing training and awareness playing a critical role.

Our team is here to help you level up your approach to eCommercedata protectioncybersecurity and IP protection.

More on data protection compliance & training
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Brand trust, reputation protection & trade marks for retailers

Retailers need to actively manage how their brand is perceived in a fast-moving, highly visible environment shaped by technology and public scrutiny. Trust is built through consistent actions, clear values and credibility — not just messaging.

Reputational risk is often less about the issue itself and more about how businesses respond. While trade marks play a key role as visible signals of that trust, they need to be protected carefully, with enforcement that’s proportionate and commercially realistic.

Where issues do escalate, our experienced litigation team ensures that retailers can respond quickly, protect their brand and take decisive action.

Meet our award-winning litigation team
Helena Davies

Accredited risk & compliance lawyers for retailers

Our retail sector team is led by Helena Davies, who has her finger firmly on the pulse of what matters most to senior leaders and decision makers. She works closely alongside an array of specialist lawyers who can advise you in all areas of risk and compliance.

When it comes to regulatory compliance, crisis management and Martyn’s Law, Claire Burrows can help you to take stock, spot gaps and fix up your practices to stay safe and compliant.

Andy Graham is our resident expert on the Employment Rights Bill and its implications for retailers. He advises clients in all aspects of contentious and non-contentious employment matters, including employment tribunals, restrictive covenants, TUPE, trade unions and more.

When it comes to digital transformation, our technology sector lead Colin Bell can advise on a vast range of matters. His remit covers IT, cybersecurity, intellectual property and much more.

Meet the team

Regulatory, employment & technology specialists for retailers

Colin Bell

Colin Bell

Partner, Head of Intellectual Property, Head of Technology Sector

Highlights from the Future of Retail: Risk & Resilience Conference 2025

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Recognised by

Legal Business Awards 2025, Regional/Offshore Firm of the Year, Winner trophy badge with black background and gold, blue and white text and accents.
EG Awards Winner Badge
PA logo 23 winner 0

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