New research shows rising workplace conflict in retail & hospitality — 5 key findings for employers

We explore what the Acas research reveals and outline how retail and hospitality employers can respond early and effectively.
We make the difference. Talk to us: 0333 004 4488 | hello@brabners.com

Solicitor
0161 836 8882 amber.ward@brabners.com
She advises both employees and employers on matters such as redundancy, discrimination, unfair dismissal, contractual disputes and settlement agreements. She has strong experience in employment tribunal litigation, representing clients in complex workplace disputes including discrimination and whistleblowing and guiding them through each stage of the process.
Amber qualified as a Solicitor in September 2024 having trained at a global law firm in Manchester. She’s a member of the fashion and beauty sector team where she’s developed specialist knowledge of employment issues within that industry.
She also contributes to our pro bono team and social mobility affinity group and is passionate about breaking down barriers to accessing a legal career.
Amber joined us in October 2025 and is based in our Manchester office.

We explore what the Acas research reveals and outline how retail and hospitality employers can respond early and effectively.

We explore what the changes will mean in practice — from the new six‑month qualifying period to the removal of the statutory cap on the compensatory award.

We break down the Employment Rights Bill (ERB) — what’s changing, when it’s happening and how you can prepare.